American Airlines Flight Attendants Gain Ability to Compensate for Problems

American Airlines
American Airlines

Flight attendants at American Airlines will soon gain the ability to give you immediate compensation if something goes wrong. For example, a broken seatback tray, broken arm rest, wet seat, seat will not recline, burned out reading light, or broken window shade.

They will be using the iSolve app on their tablets to report problems and provide compensation to the affected passenger(s).

This is being reported by The Points Guy and View from the Wing travel blogs.